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fairprice group

Business Process Specialist (Supply Chain)

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Job Description

Job Description

An experienced and self-motivated individual who is passionate in warehouse automation, process digitalization and logistics modernization. Supports the transformation effort by providing project coordination, documentation management, stakeholder engagement, and governance support across various project work streams.

Job Requirements

  • Maintain project schedules, trackers, meeting minutes, and documentation to support programme visibility and ensure accurate reporting.
  • Prepare consolidated updates and presentation materials for PMO and senior leadership governance forums.
  • Coordinate discussions, workshops, and follow-ups across project work streams, ensuring timely completion of action items and strong cross-functional alignment.
  • Support integration across work streams by identifying cross-functional impacts, aligning timelines, and highlighting dependencies that require coordination and management attention.
  • Track project milestones, risks, issues, dependencies, and change requests to support effective programme control and timely escalation.
  • Maintain comprehensive documentation for approvals, design reviews, testing records, and key decisions.
  • Schedule and support programme meetings, including preparation of agendas, materials, and post-meeting follow-ups.
  • Ensure key actions, risks, and decisions are clearly captured and communicated to relevant stakeholders.
  • Manage programme documentation and version control, ensuring all documents are updated, organised, and stored centrally for reference, compliance, and audit readiness.
  • Support user engagement, requirement gathering, and preparation activities for testing and implementation phases.
  • Coordinate testing cycles, simulations, and follow-up actions to ensure programme deliverables are practical and implementable.
  • Project Tracking & Governance Maintain accurate, up-to-date project trackers, documentation, and schedules.
  • Ensure timely reporting and visibility for PMO and senior leadership. Stakeholder Coordination & Alignment Facilitate communication and alignment across all project work streams.
  • Surface misalignments early and support resolution through structured follow-ups Risk, Issues & Dependency Management Identify, track, and escalate risks, issues, and dependencies promptly.
  • Support mitigation planning and ensure follow-through on corrective actions.
  • Implementation Support & Quality Assurance Coordinate testing activities, validation exercises, and review cycles to ensure deliverables meet programme expectations.
  • Capture stakeholder feedback and support follow-through on required clarifications or improvements.

EDUCATIONAL QUALIFICATIONS

  • Diploma or Degree in Supply Chain, Engineering, Business, Information Systems, any other related profession.

RELEVANT KNOWLEDGE AND EXPERIENCE

  • EXPERIENCE in project coordination, project administration, or supporting cross-functional projects. Familiarity with project management tools ( e. g., Excel, PowerPoint, MS Project, Jira/Confluence ).
  • Basic understanding of supply chain operations, process flows, automation concepts, or system workflows ( advantage ).
  • EXPERIENCE in preparing documentation, tracking deliverables, and supporting governance processes.
  • Excellent interpersonal and communication skills, with the ability to communicate effectively to a diverse range of audiences/stakeholders and deliver difficult messages whilst maintaining buy-in.
  • Excellent organizational, multi-tasking, problem-solving, attention to detail, critical thinking and analytical mind-set and skills.
  • PERSONAL CHARACTERISTICS & BEHAVIOURS Enthusiastic self-starter with strong ownership of tasks.
  • High integrity, professionalism, and reliability.
  • Curious, willing to learn, and open to new ideas.
  • Proactive problem-solver who escalates early when required.
  • Adaptable, resilient, and effective in a dynamic, fast-paced environment.

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About Company

Job ID: 147009969

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