Center Admin

Role: Center Administrator

Are you a people person with a passion for education Seriously Addictive Mathematics (S.A.M), the world's leading Singapore Math enrichment program, is looking for a dynamic and organized individual to join our Jurong West Centre.

As the face of our centre, you will play a vital role in building our community and ensuring every parent and student feels supported on their learning journey.

Key Responsibilities

1. The Face of S.A.M (Customer Support)

• Warm Welcome: Greet visitors, students, and parents with a friendly and professional demeanor.

• Inquiry Management: Expertly handle inquiries via phone, WhatsApp, and in-person regarding our curriculum, schedules, and fees.

• Enrolment Success: Lead parents through the registration process and trial bookings, and proactively follow up with leads to grow our student base.

2. Program Advocacy (Sales & Promotion)

• Share the Passion: Confidently explain the unique S.A.M methodology and how it benefits a child's development.

• Consultative Sales: Recommend the best packages to meet individual student needs and address parent concerns with empathy and clarity.

3. Operations & Coordination

• Smart Scheduling: Manage class timetables, rescheduling requests, and student make-up lessons.

• Precision Tracking: Maintain meticulous records of student attendance and enrolment status.

4. Administrative Excellence

• Data Management: Keep fee payment statuses and student records up to date.

• Reporting: Prepare simple, accurate reports (e.g., attendance summaries, billing) for management.

Requirements

• Education: O-Level, Certificate in Office Admin, Diploma, or equivalent.

• Languages: Excellent command of English to effectively communicate with our diverse community of parents.

• Tech Savvy: Proficient in MS Office (Word, Excel) and WhatsApp Business.

• Soft Skills: A self-starter who is trustworthy, highly organized, and has a sharp eye for detail.

Working Hours & Location

Enjoy a consistent schedule in a vibrant learning environment:

• Weekdays: 3 Days (1:30 PM - 9:30 PM)

• Weekends: 2 Days (9:30 AM - 6:30 PM)

• Location: Jurong West Centre

How to Apply

Ready to make an impact We'd love to hear from you! Please submit your resume to:

Email: [Confidential Information]