Role Overview
We are seeking a driven and detail-oriented Business Operations Management Intern to support our daily operations and enhance the efficiency of our processes. This role offers hands-on experience in operational management, marketing and sales, and process optimization, providing an excellent foundation for a future career.
About us
Alcotech is a company that specialises in Drug testing, Alcohol testing, Infectious Disease Kits, and Medical Device Regulatory Affairs.
Learning Outcomes
- Analytical Skills: Develop strong problem-solving and analytical skills through process optimization and data management tasks.
- Interpersonal Development: Enhance communication and teamwork skills by interacting with customers, logistics partners, and internal teams.
- Operational Excellence: Gain hands-on experience in business operations management and logistics coordination, with a focus on process efficiency.
Responsibilities
- Assist in the daily management of business operations, including logistics coordination, process improvement, and task execution.
- Manage marketplace orders and maintain accurate, up-to-date product listings across all sales platforms to ensure smooth order fulfillment and customer satisfaction.
- Respond to customer inquiries and coordinate with relevant teams to ensure timely and satisfactory issue resolution.
- Work closely with logistics partners to ensure the safe and efficient handling of goods.
- Take charge of maintaining accurate and dynamic product listings across various online sales platforms, empowering our customers with comprehensive information at their fingertips.
- Assist in drug testing operations when required.
- Execute comprehensive diagnostic tests on malfunctioning Alcohol Testers to ensure optimal functionality.
- Tackle diverse operational tasks as they arise, playing a vital role in optimizing the efficiency and effectiveness of our business.
Requirements
- Keen interest in business operations and logistics
- Proactive, organized, and able to handle multiple tasks
- Strong communication skills and attention to detail
- Able to commit to a full-time internship for at least 6 months
- Credit bearing
- Able to start ASAP
Work Environment
- Office working environment
- Monday - Friday, 9 am - 6 pm
Our office is located at:
25 Bukit Batok Crescent
#09-13 The Elitist
Salary: $1,000 monthly
