Business Manager

REPORTS TO: Head of School

SUPERVISES: IT, Finance, Facilities, Front Office

KEY LEADERSHIP: Financial Oversight, Risk Management, Organizational Sustainability

ROLE SUMMARY: The Business Manager serves as the Operational Steward of ICS Singapore, responsible for the sustainability, effectiveness, and excellence of the school's non-academic functions. By architecting a stable, high-performing engine room, the Business Manager enables the Head of School to focus on Instructional and Spiritual Leadership, ensuring that the operational reality of the school matches its vision.

PERFORMANCE RESPONSIBILITIES:

Administrative Leadership

. Operational Roadmap: Translates the School's strategic vision into actionable operational plans. Ensures the operational team's goals are synchronized with the Head of School's Vision Casting and academic priorities, towards clear outcomes.

. Leadership Development: Mentor and develop operational team, fostering a culture of excellence and continuous improvement.

. Communication and Coordination: Ensure operational team is informed of school plans and align with operational schedules.

. Advisory Role: Serve as a key advisor to the Head of School on issues related to finance, Front Office, facilities, IT, and government affairs.

. Policy and Procedure Development: Support the Head of School in establishing policies, procedures, standards, and strategies for areas of responsibility. Ensure robust internal control capabilities to safeguard the school's assets.

. Execution Excellence: Establishes and monitors Key Performance Indicators (KPIs) to ensure Radical Accountability across the operational team.

. Reporting: Provide regular reports to the Head of School and Board of Directors on operational performance, financial status, and operational initiatives.

Operational Oversight

. Cross-Functional Collaboration: Work closely with managers and individuals responsible for specific operational objectives to ensure they have clear plans, fiscal responsibility, professional management of their staff, and meet required deadlines.

. Interdependency Management: Understand and manage the interconnections and interdependencies within operational groups. Lead operational team to establish and maintain proper processes and communication.

. Program Support: Collaborate with academic leaders to support and enhance educational programs.

. Performance Evaluation: Annually evaluate all direct reports and ensure consistent feedback loops / evaluations of staff performance.

. Government Compliance: Owns the school's compliance with Singapore-specific regulatory entities (MoM, EDB, MoE, SLA, URA, LTA, ICA) and supports the Head of School on matters involving educational compliance (NICS, ACSI/ WASC, EduTrust).

Financial & Organizational Sustainability

. Financial Oversight: Own key financial activities, including the creation of the annual budget, financial compliance, and the charities board. Approve all budgetary and capital expenditures.

. Financial Stability: Advise on financial issues affecting the school's long-term stability.

. Infrastructure: Stewards the facilities and technology environment as a high-quality stage for instruction, ensuring the physical campus reflects the school's standard of excellence.

. Policy Review and Update: Regularly review and update finance policies, HR policies, and related elements.

. Risk Management: Oversee overall risk management and assessment of the school, including the appropriate insurance is in place.

. Legal Stewardship: Manages legal and contractual risks in the Singapore context, protecting the Head of School from administrative and statutory liability.

. Student Financial Aid: Supports the Head of School and Development Manager in the execution of the student financial aid program.

Community and External Relations

. Relational Sustainability: Foster a positive workplace culture, addressing staff concerns and maintaining high morale. Ensure that operational decisions are made with a People-First mindset, fostering a culture of belonging.

. Stakeholder Communication: Effectively communicate with various constituents, including parents, employees, and board members, in a clear, persuasive, and positive manner.

. Organizational Support: Work with and advise all school organizations in the management of their finances (e.g., PTF, student council, lunch program, field trips, mission trips).

Other Responsibilities

. Self Management: Meet everyday stress with emotional stability, objectivity, and optimism.

. Head of School Support: Assist the Head of School in any way beneficial to the smooth operation of the school.

. Additional Duties: Take on any additional responsibilities assigned by the Head of School as the demands of the business change over time.

QUALIFICATIONS:

. Bachelor's degree, Master's preferred

. Proven experience in working with governmental regulatory organizations.

. Experience with accounting, budgeting, and long term forecasting

. Strong leadership and communication skills

. Minimum of 5 years experience in employee management and project development

. Proficient in computer skills, including google suite applications and Quickbooks

. Proficiency in spoken and written English