Job Summary
We are seeking a dedicated and efficient Manager to lead daily office operations, optimize business processes, and foster a productive work environment. You will drive team performance, coordinate office activities, and support organizational goals through strategic management and effective communication.
Responsibilities
- Delegate responsibilities and supervise business operations to ensure efficient workflow and achievement of business objectives
- Hire, train, motivate, and coach employees to deliver attentive and efficient service, assessing performance and providing constructive feedback and development opportunities
- Resolve conflicts and complaints from customers and employees to maintain a positive workplace and customer experience
- Monitor store activity to ensure proper provisioning and staffing aligned with operational needs
- Analyze operational information and processes to develop and implement more effective and efficient strategies
- Establish and achieve business and profit objectives through proactive management and decision-making
- Generate reports and present actionable information to senior management and relevant stakeholders
- Ensure compliance with company policies and procedures among all staff members
- Organize and schedule meetings and appointments for office staff to support smooth operations
- Design and implement office policies in coordination with HR to enhance organizational effectiveness
- Maintain healthy vendor relationships to support office needs and services
- Manage the office budget to optimize resource allocation and control costs
- Support HR in recruiting new staff by coordinating recruitment activities and onboarding processes
- Resolve management issues between employees and leadership to foster a collaborative work environment
- Plan and coordinate conferences and meetings to facilitate internal communication and staff engagement
- Provide support and necessary information to visitors, ensuring a professional and welcoming office environment
- Maintain availability to address urgent operational needs, including night shifts when required
