Business Development Manager

• Manage a portfolio of partners to generate sales leads through joint events and programs.
• Act as the partners main point of contact, by liaising closely with the relevant departments within DHL to ensure that their queries, problems or issues are dealt with appropriately.
• Management of the business relationship with key customers as well as large internal customers including DHL Global Forwarding, DHL Global Mail & DHL Supply Chain.
• Develop relationships with government organizations, Chambers of Commerce and Industry Associations.

Stakeholder : Internal

• Liaise with other functions to deliver industry solutions that are scalable and replicable.
• Work with the Operations group to Identify improvement opportunities, aimed at improving bottom line profits and service levels.
• Support sales calls to drive business performance. Ensure cooperation with members of the identified sales team and supporting functions in developing projects and solutions.
• Undertake sufficient training inputs & sessions with the country sales trainer to ensure sufficient knowledge on the solutions across the sales team.
• Support in Tender management (review, preparation and response) for large strategic locally managed accounts.
• Develop sales leads for telemarketing qualification through partnership programs and events.

• Liaise with external partners on behalf of Managing Director, Corporate Communications and Research and Planning as necessary.
• Ensure that all customer issues relating to identified sales team's Customer Solutions are coordinated and managed through the relevant DHL departments.
• Meet regularly with the Operations & IT management to evaluate the personal sales plan/strategy so as to ensure that the required revenue and shipment results can be achieved.

• Minimum 3 years of DHL consultative/solution-based sales experience.
• Ability to manage and develop relationships and negotiate at all levels of management in our customers organization.
• Good understanding of the Express industry including logistics practices, technology support and interfaces, etc
• Commitment to service and support both internal and external customers is essential.
• Proficient in MS applications (Excel, Word, PowerPoint).
• Excellent communication and interpersonal skills.
• Strong in both written and spoken English.
• Minimum Degree in any discipline, preferred.