Key Responsibilities
Business Development and Client Acquisition
- Identify and develop business opportunities in the logistics and supply chain sector, with a focus on growing cross-border export services.
- Build and maintain a robust sales pipeline through market research, networking, and lead generation.
- Possess experience in one of the following key areas:
- Singapore & Southeast Asia Focus: Proven experience in export flows from Singapore to markets like Malaysia, Indonesia, and Thailand, with the ability to develop customized solutions for specific corridors (e.g., a dedicated Singapore-Malaysia flow).
- Global Markets Focus: In-depth knowledge of logistics protocols and requirements in key international markets such as Japan-Korea, Europe-America, or Australia-New Zealand, with a proven ability to optimize client supply chains for cost and efficiency.
Client Relationship Management
- Proactively maintain and strengthen relationships with existing clients through regular follow-ups and highly responsive support, ensuring their ongoing satisfaction.
- Point of contact between the company and the client, deeply understanding their challenges in cross-border exports to deliver comprehensive, end-to-end logistics solutions.
- Design competitive service proposals tailored to client needs for routes to Southeast Asia, Japan-Korea, Europe-America, and Australia-New Zealand.
Sales Strategy and Planning
- Develop and implement effective sales strategies to achieve and exceed sales targets.
- Design differentiated sales approaches for various regional markets (e.g., Southeast Asia, Europe-America) to enhance the market penetration of the company's logistics services.
Market Analysis and Insight
- Closely monitor international logistics industry trends and competitor activities to identify potential opportunities and risks in the cross-border export sector.
- Provide regular market feedback to the management team to support strategic decision-making for key routes (e.g., Singapore-Malaysia, Japan-Korea, Europe-America).
Sales Reporting and Management
- Prepare and submit regular sales reports, including sales forecasts, client feedback, and market trend analysis.
- Utilize CRM tools proficiently to efficiently manage customer interactions and the sales process.
Negotiation and Contract Management
- Negotiate terms and conditions with clients to secure profitable and sustainable business partnerships.
- Ensure the accuracy and timeliness of all relevant documentation (e.g., transport agreements, customs clearance documents).
