About Counto
Counto is a fast-growing fintech startup that offers AI-powered financial compliance services-spanning accounting, tax, payroll, and company secretarial services. We prioritize responsiveness, automation, and personal support, with a dedicated Customer Success Manager always just a WhatsApp or phone call away.
Role Overview
We're looking for a versatile and motivated individual to join our team, straddling both Business Development and Customer Onboarding. You'll help us grow our footprint in Singapore while delivering exceptional value and support to clients throughout their journey with Counto.
Key Responsibilities
Business Development
- Identify and pursue new business opportunities in the Singapore market.
- Cultivate relationships with potential clients, partners, and referral networks.
- Represent Counto at local events and networking sessions to drive lead generation.
Customer Success
- Serve as the primary point of contact post-sale-help clients onboard smoothly and derive optimal value from Counto's platform in coordination with Counto's Customer Success Team
- Proactively triage client issues, working with product and operations teams to deliver timely, creative solutions.
- Actively coordinate monthly account reviews and client touchpoints to drive satisfaction and retention.
- Gather client insights and feedback to inform product improvements and future features.
Qualifications and Experience
- Experience: 0 to 5 years of relevant experience. We welcome both fresh graduates with a strong aptitude and experienced professionals.
- Background: A qualification or relevant experience in accounting and/or taxes is highly desirable.
- Proven track record in client-facing roles is a plus-ideally within SaaS or fintech verticals.
- Strong communicator-friendly, proactive, and adept at building rapport across diverse cultures.
- Solution-oriented and collaborative, with a flair for working cross-functionally.
- Familiarity with CRM systems and data-driven customer insights is a plus.
Compensation and Benefits
- Payscale: $50,000 to $70,000 per year, commensurate with experience.
- Benefits: Comprehensive benefits package included.
Why Join Counto
- Be a dual-impact player in a tech-first, rapidly scaling fintech startup.
- Work in a dynamic, hybrid culture that values agility, empathy, and innovation.
- Leverage Counto's AI-powered platform and dedicated support model to deliver meaningful client outcomes.
To apply, please submit your resume to
