Business development associate

Highlights: Candidate will manage a key customer account and develop new customers wide-ranging job scope encompassing client service, new product development, supply chain & logistics

Responsibilities:

. Be the primary contact window for customers, maintain customer relationships

. Inquire about, listen to and understand customers business situation (e.g. product mix, production capability and capacity, potential demand and production plan, technical/quality/other problems and pain points)

. Receive customer inquiries, find solutions and communicate them to the customer

. Promote products from our portfolio, craft offers sales proposals for customers, solicit and receive orders from customers

. Process purchase orders received, follow up and keep customer updated of delivery status, work to resolve any issues that may arise

. Receive and manage customer feedback, complaints and/or quality issues

. Work with principals and suppliers on customer inquiries, fulfilling customer orders, and resolving complaints and/or quality issues

. Travel to and visit customers

. Seek and develop new customers, primarily in Southeast Asia but also in other regions

. If needed, assist and back up colleagues in serving and supporting their customer accounts

. Receive training and develop deep and broad understanding of solar PV industry keep up-to-date on global PV market situation

Requirements:

. University degree: preferred

. Field of study: science, engineering, technical or quality management preferred

. Work experience: 0-5 years preferably in consulting, technical, engineering and/or quality role

. Excellent proficiency in written and spoken English and Chinese

. Proficiency in Microsoft Outlook, Word, Excel and PowerPoint

. Enjoys problem-solving and client-service

. Enjoys small office setting

. Personality traits of a good consultant: confident positive attitude conscientious and dedicated good listener organized punctual calm under pressure conflict arbitrator team player

Compensation & Benefits:

. Base salary: 3,000 - 4,000 SGD/month, depending on experience and fit

. Variable bonus scheme for up to additional 3-6 month's annual bonus, based on individual and company-wide performance

. Hybrid work arrangement (2 days in office, 3 days at home)

. Annual leave: 20 working days per calendar year