Business Analyst, Workflow (Banking, 1-year renewable contract)

Key Responsibilities:

• Gather and analyze business requirements from stakeholders and translate them into functional specifications.
• Support workflow design and process improvement initiatives to enhance operational efficiency.
• Assist in documenting current and target state workflows using Visio or similar tools.
• Collaborate with IT and business teams to ensure requirements are clearly understood and implemented.
• Conduct user acceptance testing (UAT) and support deployment activities.
• Prepare process documentation, training materials, and reports as needed.
• Identify process gaps and propose automation or optimization opportunities.

Key Requirements:

• Bachelor's degree in Business, Information Systems, or related field.
• 23 years of experience as a Business Analyst, ideally within banking or financial services.
• Strong understanding of workflow/process design and documentation.
• Proficient in MS Excel, PowerPoint, and Visio (or other process mapping tools).
• Excellent communication and stakeholder management skills.
• Detail-oriented, proactive, and able to work independently in a fast-paced environment.