Business Analyst

Hands-on experience shaping technology transformation across the tourism industry.

Exposure to a wide range oftourism sectorsand real-world industry challenges.

Should have at least 1 year experience in anygovernment/public sector.

What You'll Do

Industry Problem Discovery

o Engage STB's industry development teams and tourism stakeholders to drive focus

group discussions and interviews.

o Identify, validate, and articulate priority industry problem statements and pain points.

Industry & Technology Assessment

o Develop a strong understanding of the industry landscape related to identified

problem areas.

o Assess whether technology is the appropriate solution and identify gaps in current

industry capabilities.

Technology Scanning & Solution Evaluation

o Conduct market research to identify relevant and emerging technology solutions,

including those from adjacent industries.

o Shortlist and evaluate promising solutions and technology companies for potential

piloting and adoption.

Impact Analysis & Advisory

o Size the industry problem and assess the potential impact of proposed technology

solutions.

o Advise on high-level technical requirements for deployment and utilisation.

o Document key business considerations such as cost-benefit, training needs, and

operational risks to support decision-making.

o Define key success factors and identify relevant metrics

What We're Looking For

Prior experience in tech consulting, tech analysis, or tech research is required.

Strong analytical and problem-solving skills, with a structured way of thinking.

Comfortable engaging industry stakeholders and facilitating discussions.

Resourceful in researching technologies and market trends.

Able to connect business needs with technology possibilities.

Able to work effectively and independently.

Good writing and communication skills able to explain complex ideas simply.

Interest in tourism, innovation, or technology transformation