Business Analyst

Role Overview

The Data Governance & Compliance Department is tasked to define and implement data management strategies for HPB. As the custodian of HPB's data, we play a pivotal role in the provision of secured environments and processes to ensure that data is stored, processed, and distributed safely. We work closely with other HPB departments to cultivate a culture of good data management and with other government agencies and strategic partners in initiatives to benefit citizens. We are looking for a dynamic and meticulous individual, with strong adaptability, analytical and stakeholder engagement skills, coupled with data governance and/or data protection experience. This role will play a crucial part in implementing and shaping new or refined standards and processes related to data governance, citizen consent and data management, building strong ties with business teams and external partners to align our data strategy and processes with strategic goals and contribute to the overall success of shifting towards a more data-driven HPB.

Job Title

Business Analyst (Data Protection) – Data Governance & Compliance, Chief Data Officer's Office

What you will be working on

Drive successful delivery of the following key outcomes through comprehensive research and impact analysis, defining and tracking of success metrics, as well as continuously improve on existing solutions.

• Plan and conduct regular programme activities and assessments relating to Data Security Risk Management and Personal Data Protection
• Collaborate with internal and external stakeholders to structure data sharing arrangements for data to be accessed, used and shared legitimately with appropriate data protection safeguards put in place
• Support Data Incident Management and Enterprise Data Risk Management activities
• Support the review, formulating and driving awareness of data standards, policies, frameworks, processes, procedures, and guidelines to relevant stakeholders
• Act as the main liaison for related Data Protection and Data Security queries and request submissions from/to other Government Agencies
• Guide the integration of defined data protection, data privacy and data security procedures into day-to-day HPB business operation

What we are looking for

• Bachelor's Degree in Computer Science, Engineering, Business Analytics, Business Management, Law, Information Management, Cybersecurity, or related discipline
• 7 or more years of relevant experience in one or more of the following areas
• leading and/or delivering data governance/ data protection/ data security related work
• formulation of data policies, standards, frameworks, processes, and guidelines
• information/record management including information lifecycle management, data modelling, and master data management
• conducting risk assessments and/or IT and business audits
• handling and reporting data incidents
• Key skills and traits:
• Analytical, problem solving, critical thinking skills, with the ability to join the dots
• Meticulous with keen attention to detail and yet able to see the big picture
• Strong communication skills with ability to translate and articulate complex policies and technical governance requirements in layman terms to business stakeholders
• Strong collaboration, stakeholder management and negotiation skills
• Adaptable and comfortable working in a fast-paced environment
• Programme or project management skills
• Professional certifications in data governance, data protection, cybersecurity, data privacy, incident management, data analytics, business analytics, data science, or related fields will be advantageous
• Experience relevant to the drafting of, or compliance with Singapore Government IM8 policies would be advantageous
• Experience in Data/ Cybersecurity would be advantageous