Business Analyst

The Opportunity:

We have an exciting opportunity to join the Zurich APAC team,as part of our dedicated teamexecuting onourregionaldigital distribution strategy - Zurich Edge.We'relooking for a Business Analyst with great problem solving and stakeholder management skills to help drive execution and implementation for key partners such as leading car manufacturers,telcosand travel operators in the region.

KeyResponsibilities:

• Project Implementation:

• Collaborate with delivery teams across APAC to implement high-priority projects, leading BAs across multiple projectsand in Agile Methodology.

• Engage with stakeholders,SMEsand other BAs tomanage deliverables such as user stories, process diagrams, functional specs, walkthroughs, Q&A sessions,sign-offs, and production handovers.

• Work with business teams tofacilitatediscussions,present information,problemsolve, andimplement alternative solutions whererequired.

• Work with Delivery Leads and Product Owners on prioritizing and refining the product backlog.

• Support with UAT activity, asrequired.

• Stakeholder Engagement & Communication:

• Build strong relationships with businessand ITstakeholders, becominga trusted advisorand making recommendations.

• Provide clear,timelycommunication to keep stakeholderswell-informedand avoid surprises.

• Provide status updates to senior management and liaise with external partners and vendors as needed.

• Process Improvement & Facilitation:

• Facilitate business changes and drive continuous process and operational improvements, with a particular focus on adoption of Agile Methodology and best practice.

• Foster a creative and innovative team environment,facilitatingcommunication and resolving disagreements.

Qualifications, Experience & Skills:

Required:

• Understanding ofthe end-to-endinsurancevalue chain,products, processes, regulations, and market trends.

• UnderstandingofAgilepractices, including backlog management, writing user stories, andfacilitatingAgile ceremonies.

• Experience working with all stakeholders from technical to business roles, andpro-activechange management

• Demonstration of analytical thinking, problem solving andcoming up withinnovative solutions that solve practical business challenges

• Proven experience managing and delivering services in complex,fast pacedenvironments where ambiguity or contention in support requirements is often present.

• Strong analytical and problem-solving skills to conduct system analysis andprovideactionable insights

• Strong communication& organizationalskills and the ability to manage a variety of competing tasks and stakeholders.

Preferred:

• Knowledge of JIRA and Confluence systems as collaboration tools like Mural.

• Experience working onlarge scaleIT systems consisting of multiple integrated applications.

You are the heart & soul of Zurich!

At Zurich, we like tothink outside the boxand challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right

We highly value the experience andknow-howof our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.