Business Analyst, Life Insurance (1-year renewable contract)

Key Responsibilities

• Lead projects and business requirements activities, working closely with business units, technical teams, and external vendors.
• Gather, analyse, define, and review end-to-end system requirements to ensure business needs and objectives are met.
• Translate business requirements into clear functional specifications for technical teams and ensure a shared understanding of development requirements.
• Evaluate business demands and propose cost-effective solutions, workarounds, and alternative approaches without compromising delivery quality.
• Participate in project and change request prioritisation and planning to support business strategy and operational efficiency.
• Conduct system testing to validate deliverables against business requirements.
• Lead the QA team in developing and executing test plans, ensuring comprehensive test coverage and effective coordination of UAT with business stakeholders.
• Monitor project progress and provide regular updates to project managers and key stakeholders, escalating issues that may affect scope, quality, or timelines.
• Identify and assess project-related risks, including regulatory, financial, and reputational risks, and work with relevant stakeholders on mitigation plans.
• Build effective working relationships across the organisation and provide solutions to external customers where required.
• Identify process gaps and recommend improvements to enhance operational efficiency and productivity.
• Take ownership of delivering quality outcomes for complex and business-critical projects, balancing client needs, strategic objectives, and financial considerations.
• Lead and coordinate the QA team to ensure successful end-to-end project delivery.

Key Requirements

• Degree in Computer Science, Information Technology, or a related discipline.
• 3–5 years of relevant experience in Life Insurance, General Insurance, and/or Business Analysis.
• Proven experience in project delivery and managing end-to-end requirements activities.
• Good knowledge of the Life Insurance domain; experience with Life Asia applications would be an advantage.
• Strong analytical, problem-solving, process design, and solutioning skills.
• Excellent stakeholder management skills, with the ability to manage expectations across business and technical teams.
• Strong written, verbal communication, and presentation skills.
• Self-motivated, proactive, and able to collaborate effectively with cross-functional teams.