Business Analyst (Insurance)

Shape the future of insurance systems at EPAM. As a Business Analyst, you will drive change management and process re-engineering using agile and human-centered design principles to deliver measurable operational efficiency and service excellence.

Responsibilities

• Identify gaps in existing systems and map end-to-end user journeys to recommend efficiency solutions
• Collaborate with business users, developers and stakeholders to document and validate system requirements
• Design and execute User Acceptance Testing (UAT) scenarios to ensure successful production implementations
• Support end-to-end project execution by planning, monitoring timelines and identifying risks
• Conduct post-implementation reviews, support audit activities and resolve production issues
• Provide system training to internal staff and external distribution channels

Requirements

• Proven experience driving business analysis, process improvement or operations within the insurance sector
• Track record of creating precise process flows, user journeys and business requirement documents
• Solid understanding of regulatory compliance, risk management frameworks and corporate governance
• Strong stakeholder management skills with the ability to translate complex business problems into effective solutions
• Demonstrated success in UAT planning, execution and sign-off
• Working knowledge of system integration and back-end operations

Nice to have

• Familiarity with human-centered design or design thinking methodologies
• Exposure to e-submission or policy issuance platforms within the insurance or financial services industries
• Knowledge of process mapping tools such as Visio or Lucidchart

We offer

• By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us

Life at EPAM

- EPAM is a leading global provider of digital platform engineering and development services. EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers. As a recognized leader, EPAM Singapore achieved Great Place to Work® Certification in 2023 and is committed to providing our team with inspiring careers.

- You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs. That is why EPAM Singapore was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees skills development and building a lifelong learning culture at the workplace. You can also look forward to developing holistically with the multiracial festivals and various wellness and cultural activities organized by our passionate colleagues here.