Business Analyst

About Us

Founded in 2009, Bitsmedia develops purpose-driven technology that supports Muslims around the world in practising their faith with ease and intention. The company is best known for, the leading Muslim lifestyle app with over 170 million downloads globally, offering essential tools and content that guide users in their daily spiritual lives.

Within Muslim Pro, Bitsmedia launched in 2022, a dedicated video platform that provides educational and spiritually enriching content - from Quranic recitations and tafsir to hadith studies, Arabic lessons and expert-led discussions - making Islamic knowledge more accessible to a global audience. Qalbox also explores faith in modern life, spiritual well-being and personal growth, offering guidance rooted in Islamic teachings to help users connect their faith to everyday experiences.

In 2025, Bitsmedia became a certified B Corporation, reflecting its commitment to building products that serve the global Muslim community responsibly and sustainably. Headquartered in Singapore, with offices in Kuala Lumpur and Jakarta, Bitsmedia continues to grow its ecosystem of digital services for Muslims worldwide.

About The Role

We are seeking a highly analytical and detail-oriented Business Data Analyst to join our team. In this role, you will be instrumental in driving our data-led decision-making processes by transforming raw data into actionable insights. You will partner closely with cross-functional teams to analyze performance metrics, build dashboards, and support strategic business initiatives that shape the growth and success of the company.

Key Responsibilities

• Develop and deliver weekly/monthly reports on app downloads, retention, and revenue performance metrics.
• Collaborate with the Platform Engineering team to design, automate, and optimize reporting processes.
• Partner with the Product Engineering team to strategize and implement effective data collection methods.
• Translate complex datasets into clear and actionable business intelligence (BI) insights.
• Track, analyze, and report on key performance metrics to guide leadership in strategic decision-making.
• Design and execute data collection strategies to align with evolving business requirements.
• Support stakeholder engagement by gathering requirements, analyzing business environments, and creating impactful data visualizations.
• Manage multiple projects simultaneously, balancing attention to detail with innovative approaches to problem-solving.

Requirements

• Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related field.
• Minimum of 2-3 years of experience in data analytics or business intelligence or related roles.
• Proficient in SQL, Google Analytics (GA), with hands-on experience in BigQuery.
• Skilled in data visualization and BI tools like Tableau, Looker, or equivalent platforms.
• Strong analytical and problem-solving abilities, with a logical and detail-oriented mindset.
• Excellent communication and stakeholders management skills, with experience engaging across multiple domains and seniority levels.
• Self-motivated, proactive, and adaptable, with the ability to multitask and thrive in fast-paced environments.