Job Summary
Provide expert beauty consultations by analyzing customer needs and following up after treatments. Deliver exceptional customer service to enhance satisfaction and retention. Continuously acquire and share beauty and wellness knowledge to support customer well-being.
Responsibilities
- Conduct professional consultations by analyzing customer enquiries to recommend appropriate beauty solutions
- Follow up with customers after treatments to assess satisfaction and address any concerns
- Identify and understand customer needs to tailor personalized beauty recommendations
- Deliver excellent customer service to drive customer satisfaction, loyalty, and business growth
- Acquire and apply up-to-date knowledge on beauty and wellness to educate and inform customers effectively
- Perform any other ad-hoc duties as assigned to support business operations
