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3-6 Years
SGD 3,800 - 4,500 per month
  • Posted 2 months ago
  • Be among the first 10 applicants

Job Description

Job Summary

Oversee daily venue operations, lead and develop front-of-house and bar teams, and deliver exceptional guest experiences while ensuring compliance with regulations and driving business growth in a premium hospitality setting.

Responsibilities

  • Manage daily venue operations to ensure smooth, efficient service and high guest satisfaction
  • Lead, train, mentor, and motivate front-of-house and bar teams to achieve service excellence
  • Manage reservations, guest relations, and VIP clientele to enhance customer loyalty
  • Maintain quality and consistency of all beverages and service standards through regular monitoring
  • Monitor inventory levels, place stock orders, control beverage costs, and manage supplier relationships
  • Prepare staff schedules and manage labour costs to optimize operational efficiency
  • Recruit, onboard, and develop team members to build a skilled, motivated workforce
  • Ensure compliance with Singapore's food safety, liquor licensing, and workplace safety regulations
  • Collaborate with the Chef-Owner and management team to develop new concepts, events, and guest experiences
  • Support marketing initiatives, private events, and promotional activities to increase brand visibility
  • Monitor sales performance, identify revenue growth opportunities, and implement strategies to meet business targets
  • Handle guest feedback professionally and resolve operational issues promptly to maintain high service standards

Preferred competencies and qualifications

  • Minimum 3 years experience in a managerial role within a premium cocktail bar, luxury hospitality venue, hotel, or fine dining restaurant
  • Strong knowledge of cocktails, spirits, wines, and Champagne
  • Excellent leadership and team management skills
  • Outstanding customer service and communication abilities
  • Strong organisational and problem-solving skills
  • Ability to thrive in a fast-paced, high-energy environment
  • Experience in inventory management, cost control, and staff scheduling
  • Passion for hospitality and creating memorable guest experiences
  • Willingness to work evenings, weekends, and public holidays
  • WSET, BarSmarts, or equivalent beverage qualifications are an advantage

More Info

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