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AVP, PB Front Office Service Support

2-4 Years
SGD 6,000 - 10,000 per month
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Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asiawith a global network of more than 500 branches and offices in 19 countries andterritories in Asia Pacific, Europe and North America. In Asia, we operatethrough our head office in Singapore and banking subsidiaries in China,Indonesia, Malaysia and Thailand, as well as branches and offices. Our historyspans more than 80 years. Over this time, we have been guided by our values -Honorable, Enterprising, United and Committed. This means we always strive todo what is right, build for the future, work as one team and pursue long-termsuccess. It is how we work, consistently, be it towards the company, ourcolleagues or our customers.

Job Description

Role Overview

This position is part of the Chief Operating Officer (COO)function and is designed to operationalize Private Bank service and supportthrough a central utility team setup. The role holder will play a key part insupporting the Front Office, including Senior Client Advisors (SCAs) and ClientAdvisory Associates (CAAs), particularly in the areas of Client Due Diligenceand Source of Wealth (SOW) documentation.

Key Responsibilities

  • Participate as a member of the Central Utility Team, providing support to the Front Office on Client Due Diligence and SOW write-ups.
  • Collaborate with the Front Office to obtain the necessary corroboration evidence and documentation to enhance the quality of SOW write-ups.
  • The successful candidate is expected to be well-versed in AML/CFT and CDD standards, and familiar with the documentation and regulatory requirements for Private Wealth account types. The role requires a meticulous eye for detail, strong communication skills, and the ability to manage multiple stakeholders and competing priorities.
  • Liaise with Senior Client Advisors (SCAs) to clarify submissions and obtain supporting documentation where required.
  • Prepare initial drafts of SOW write-ups based on information provided by the Front Office, for subsequent review by SCAs.
  • Serve as a knowledge resource for the Front Office on client onboarding documentation requirements and retail banking services.
  • Manage and process client onboarding documentation checks and provide general services to Front Office staff.
  • Handle and respond to queries from the Front Office within the scope of responsibility.
  • Depending on the specific task, perform data entry and updates in the Private Bank system.
  • Comply with internal policies and procedures and escalate issues as necessary.

Required Skill Set

  • Demonstrated knowledge of private banking, including experience with account opening documentation, account maintenance, and security transfers.
  • Excellent organizational skills, strong client servicing abilities, and capacity to handle multiple tasks under time constraints.
  • Effective communication and interpersonal skills, with the ability to interact proficiently across teams.
  • Prior experience in KYC and SOW corroboration
  • Educational background: An accounting degree from a recognized tertiary institution and preferably at least two years of experience in drafting Source of Wealth(SOW) write ups within Private banking.
  • Strong appreciation and understanding of private banking business models.
  • Comprehensive understanding of private banking processes and controls, including front-to-back operations and the utilization of IT as an enabling tool.
  • Mature, independent, and self-motivated, with a willingness to work hands-on and with minimal supervision.
  • Confidence in interacting with colleagues from various functional areas.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does notdiscriminate on the basis of a candidate's age, race, gender, color, religion,sexual orientation, physical or mental disability, or other non-merit factors.All employment decisions at UOB are based on business needs, job requirementsand qualifications. If you require any assistance or accommodations to be madefor the recruitment process, please inform us when you submit your onlineapplication.

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Job ID: 145529489

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