AVP, ORE Incident Management
AVP, ORE Incident Management
SMBC Group5-7 Years
- Posted 2 hours ago
- Be among the first 10 applicants
Job Description
Responsibilities
Independent Review & Challenge of Operational Incidents
Independent Review & Challenge of Operational Incidents
- Review operational incidents reported by APAC offices via Connected Risk; assess completeness of issue description, root cause analysis (RCA) and preventive/corrective measures.
- Provide independent challenge to first-line reporters and confirm appropriate closure of related Action Plans.
- Monitor operational risk exposure arising from incidents and escalate Key issues to Group Head, JGM/GM of GPDAP and APAC Management as required.
- Prepare Immediate Reporting (IR) emails to GPDGB / Head Office for incidents meeting GBU thresholds (e.g., information leakage, regulatory reporting incidents, regulatory inspections with material impact).
- Contribute to monthly/quarterly APAC reporting to APAC Management Meetings and Head Office and other key management meetings.
- Engage with first-line PICs (Branch Heads, LCOs, Department Heads), second-line Control Functions (CPDAP, RMDAP) and Head Office stakeholders to drive timely and effective remediation.
- Support process and/or system enhancements arising from thematic incident analysis (e.g., Regulatory Reporting Framework, EMIR reporting, MAS submissions).
- Identify opportunities for process optimization across APAC offices.
- Support automation and digitalization initiatives including dashboards and workflow tools.
- Advise APAC offices on Head Office rules and the use of Connected Risk.
- Maintain and periodically review the APAC ORE Framework, RRR Quick Reference Guide and incident reporting standards.
- Support internal audits (IADAP), external audits (KPMG) and regulatory inspections (e.g., MAS) and respond to ACR/IICR observations.
- Identify AI use cases for incident analysis, RCA and reporting automation.
- Support development and real-time monitoring tools.
- Degree in Finance, Accountancy, Business Administration, Law or related discipline; or Diploma in Banking and Finance with relevant work experience.
- Professional certifications (CA, ACCA, CPA, FRM, PRM, ICA, ACAMS) are advantageous.
- Minimum 5-7 years of commercial experience in a wholesale/full bank or financial institution.
- Prior experience in risk and control, operational risk, regulatory reporting, internal audit, or compliance is a strong advantage.
- Hands-on familiarity with incident management systems (e.g., Connected Risk / GRC tools), RCA methodologies, and operational risk event taxonomy.
- Exposure to MAS and/or other APAC regulatory regimes (HKMA, APRA, RBI, BNM, BoT, etc.) preferred.
- Experience in process improvement or workflow optimization preferred.
- Exposure to automation tools or digital initiatives is an advantage.
- Good stakeholder management and influencing skills across cultures and seniority levels.
- Proactive, self-driven, and detail-oriented.
- Strong problem-solving and analytical skill set; comfortable working with incomplete information.
- Excellent written and verbal English communication; ability to summarise complex issues concisely for senior management. Communicate concisely and effectively.
More Info
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Key Skills
Operational risk event taxonomy
Reporting automation
AI use cases for incident analysis
Real-time monitoring tools
Digital initiatives
Connected Risk
GRC tools
RCA methodologies
Incident management systems
About Company
Skills:
Incident Management, Data Analytics, Strategizing and Implementation, Budget Management, Data Analysis, Process Improvement
Skills:
System Administration, Reconciliation, Settlement Operational Control, OTC Equity Derivatives, Process Improvement, Trade Lifecycle Management, Operational Procedures
Skills:
control design , Aml, CFT, Capital Markets Products, Sanctions Compliance, Change Transformation, Process Improvement, financial crime, Risk Assessments
Skills:
project management, delivery and evaluation of solutions, AI digital initiatives, learning design, Profiling Tools, Employee Engagement, Facilitation, Stakeholder Management, diverse learning solutions, culture change, coaching, corporate-wide initiatives, communication
Skills:
client onboarding process, trading platforms, trading workflow optimization, trading ecosystem lifecycle, sales trading coverage, trading venue characteristics, regional cash equities markets, algorithmic trading strategies, execution strategies, Futures trading ecosystem, smart order routing, liquidity dynamics, electronic execution solutions, algo trading logic, ASEAN market microstructure