About the role
CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.
CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.
Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.
Job Responsibilities:
- Manage, supervise and monitoring smooth flow of daily processes. Answering to internal/ external customers queries and clarifications.
- Constantly improving and reviewing of workflows efficiency.
- Ensure accuracy and stay meticulous in daily processing of records and updates.
- Assist on ad-hoc projects when required/ User Acceptance Testing (UAT).
- To take immediate ownership and respond accordingly should there be any complaints.
- To quickly escalate to Superior for review and rectifications.
- Monitoring and reviewing of daily exceptional reports.
- Provide constructive feedback and suggestion to increase productivity and efficiency.
- Supervising, support and guiding staff on the job as and when they faced difficulties.
- Support and assists Superiors on daily issues.
- Working closely with other departments to understand the related work flows impact.
- Cover daily duties for absent colleagues.
Job Requirement:
- Knowledge in industry regulations preferred i.e. FATCA/ Common Reporting Standard
- Strong proficiency in Microsoft Office, specifically in Excel
- Meticulous and with good organizational and analytical skills
- 2 - 3 years of relevant experience
- Ability to work independently and display strong initiative
- Team player with good interpersonal, written and verbal communications skills
- Process-oriented and able to work well under pressure in a fast-paced environment
