Associate/Assistant Director, Transformation (1-Year Contract)

[What the role is]

You will support MAS digital transformation by driving awareness, adoption, and effective use of productivity and digital tools across the organisation.

[What you will be working on]

Your key responsibilities will include:

• Designing and executing engagement initiatives to promote discovery and adoption of digital tools

• Working closely with teams to understand their business needs and workflows, and recommend suitable tools and onboarding approaches

• Providing hands-on support to teams as they try out new tools and ways of working

• Creating and curating learning resources, use cases, and knowledge materials for staff communications and workshops

• Partnering internal and external product teams to assess whether tools are useful for MAS work

• Gathering user feedback, tracking adoption and usage trends, and proposing ways to improve engagement approaches and adoption

• Preparing reports and presentations on adoption progress, user feedback, and outcomes for management

[What we are looking for]

• Familiar with productivity and digital tools

• Comfortable engaging stakeholders at different levels and explaining digital or technical concepts in simple and clear terms.

• Interested in digital transformation, technology adoption, or change management work

• Able to analyse business needs and compare digital tools to recommend practical solutions

• Organised and methodical, with the ability to manage multiple tasks in a dynamic environment

• Collaborative, customeroriented, and patient when supporting others through change

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.