Associate Account Director

Role Overview

The Associate Account Director (AAD) is responsible for leading and managing client accounts, ensuring strategic alignment with client objectives, and delivering outstanding service and results. This role requires a combination of leadership, strategic thinking, and hands-on execution.

Key Responsibilities

• Lead client accounts, developing strong relationships with key stakeholders and ensuring client satisfaction.

• Oversee the planning, execution, and delivery of campaigns/projects from start to finish.

• Develop account strategies, growth plans, and solutions that align with client objectives.

• Manage account teams, providing guidance, mentorship, and performance oversight.

• Monitor budgets, timelines, and project resources, ensuring efficient delivery and profitability.

• Serve as the primary point of escalation for client issues or conflicts, resolving them effectively.

• Collaborate with internal teams (creative, strategy, media, operations) to ensure seamless project delivery.

• Identify opportunities for account growth and cross-selling of services.

• Prepare and present client reports, proposals, and updates.

Qualifications & Experience

• Bachelor's degree in Marketing, Communications, Business, or a related field.

• 5-8 years of experience in account management within advertising, marketing, or related industries.

• Proven experience managing large accounts and leading teams.

• Strong understanding of marketing, advertising, and digital media trends.

• Excellent communication, presentation, and negotiation skills.

• Ability to think strategically while managing day-to-day operational needs.

Skills & Competencies

• Leadership and people management.

• Client relationship management.

• Strategic thinking and problem-solving.

• Budgeting, forecasting, and financial acumen.

• Project management and organizational skills.

• Strong interpersonal and communication skills.