Properties: Amoy Hotel, The Clan Hotel, Oasia Hotel Downtown, Oasia Hotel Novena.
Professional Representation
Represent the hotel professionally by upholding proper grooming standards, conduct, and the ability to present the hotel product and services effectively.
Sales Operations
Daily Activities: Conduct telemarketing, sales calls, hotel visits, entertainment, and virtual presentations.
Lead Generation: Generate new sales leads/prospects and establish new accounts to grow the client base.
Client Relations: Foster and maintain relationships with existing clients through sales calls and regular site inspections to maintain loyalty.
Enquiry Management: Manage leads and enquiries and provide suitable solutions promptly.
Systems & Reporting
Tools: Be familiar and diligent with various company systems and sales tools (e.g., property management system, CRM, booker loyalty).
Communication: Provide timely updates to superior and team on activities and market information.
Analysis: Review account portfolio regularly and present to management to provide analysis of each account and forward action plans.
Compliance & Collections
SOPs: Compliance with statutory regulations and internal guidelines/SOPs.
Finance: Follow up with clients whose payments are outstanding and overdue.
Requirements
Education: Diploma or Degree in Sales and Marketing.
Experience: Those with relevant experience are welcome to apply.
Interpersonal Skills: Excellent communication, networking, and organisational skills.
Technical Skills: Strong negotiation and presentation skills.
Resilience: Able to work well under pressure in a fast-paced environment.
