K
ASSISTANT OUTLET MANAGER
K
ASSISTANT OUTLET MANAGER
kitchen mafia pte. ltd.- Posted 9 days ago
- Be among the first 10 applicants
Job Description
Company Overview
Age.3 Singapore at ION Orchard delivers a fast, friendly, and consistent dining experience. We focus on operational excellence and customer satisfaction in a vibrant, high-volume environment.
Job Summary
You will lead frontline teams and support daily outlet operations to ensure smooth service, high-quality food, and excellent customer experiences at Age.3, ION Orchard.
Responsibilities
- Lead, supervise, and motivate the frontline team during shifts to maintain efficient service and team performance
- Manage daily outlet operations in collaboration with the Outlet Manager to achieve sales, productivity, and cost targets
- Oversee staff scheduling, deployment, and attendance to ensure adequate coverage during peak and off-peak hours
- Train and coach new and existing team members to uphold service standards and operational procedures
- Monitor stock levels, manage ordering, control wastage, and maintain accurate inventory records
- Ensure cashiering and daily sales closing procedures are completed accurately and timely
- Maintain cleanliness, food safety, and hygiene standards to comply with regulatory requirements
- Handle customer feedback and resolve service issues professionally to enhance customer satisfaction
- Take charge of the outlet in the absence of the Outlet Manager, ensuring continuity of operations
Preferred competencies and qualifications
- Prior F&B experience, especially in F&B kiosks, QSR, fast-food restaurants, or other high-volume concepts
- Supervisory or team-lead experience in a fast-paced environment
- Strong customer service mindset with good communication and people-management skills
- Responsible, organized, and able to take ownership of outlet operations
- Ability to work shifts, weekends, and public holidays
- Well-groomed, presentable, and professional appearance
Other Information
- Location: Age.3, ION Orchard, Singapore
- Position: Full-Time - Assistant Outlet Manager
More Info
Key Skills
health & Hygiene standards
Closing Procedures
Training New Staff
Ensuring Customer Satisfaction
Maintenance of Inventory
Motivate Staff
Controlling Wastages
increase attendance
Managing Daily Operations
Stock Levels
About Company
Skills:
health & Hygiene standards, safety compliance , Microsoft Office, Leadership, Profitability, Payroll Management, shifts schedules, Marketing Activities, Customer Service, Staff Training, Holidays, Sales Monitoring, Electrical, Managing Daily Operations, Team Motivation, recruitment of support staff
Skills:
assistant work , Quality Assurance, Hospitality, Leadership, Time Management, Customer Service, Strategy Planning, Adaptability, Iso, Cashiering, Customer Satisfaction, Positive Attitude, Operations Management, Team Player, Able To Work Independently, Interpersonal Skills
Skills:
Microsoft Office, Maintain Relationships With Suppliers, Staff Training Facilitation, Customer Service, Personnel and Equipment Operational Readiness, Customer Satisfaction, Scheduling, asset protection, Managing Sales Targets, Staff Supervision, Dealing With Suppliers, Ensuring Food Quality, Electrical, Managing Daily Operations
Skills:
Compliance Hygiene, Inventory Cost Control, Guest Experience Management, Sales Revenue Support, Coordination Communication, Team Leadership, Food Safety Regulations, operational oversight
Skills:
Problem Solving, Administration, Hospitality, Leadership, Customer Service, Food Service, Restaurant Management, Scheduling, Project Management, Hotels Restaurant, Team Player, Able To Work Independently, People Management, Interpersonal Skills