Assistant Manager, Training

About the role

You will support the Head of Professional Standards and Development in building and managing a portfolio of Knowledge Partners and credentialing products, including certification, digital badges, skills passport, stackable credentials, and micro-credentials.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Key responsibilities

• Support Functional Leads in acquiring and engaging with training and learning eco-system including Autonomous Universities, Polytechnics, private training providers and corporate academies
• Support Functional Leads in developing and management of Key Knowledge Partners Accounts
• Provide support in daily project life cycle such as vendor management, invoice management, project scheduling and IT application implementations
• Take part in the planning of various projects by effectively engaging and managing stakeholders and providing project management to ensure delivery success
• Work closely with HOD and Functional Leads in developing strategies and the implementation of initiatives leveraging on Knowledge Partnerships to attract new Certified Professionals and new organisations to join IHRP Corporate Partners Programme
• Support Functional Leads in maintaining and implementation of the Course Accreditation Framework for Partners
• Support Functional Leads in project activities for product management including application management, technical support, and development of e-learning content
• Work with internal departments to consolidate competency data, conduct skills and needs analysis and engage in data storytelling for the purpose of advancing upskilling and recertification efforts for certified HR community
• Act as Product Support for Knowledge Partners and Micro-credentials when engaging with training and learning eco-system

Requirements

• Relevant working experience, preferably relating to Human Resource and project management
• Ability to communicate with senior stakeholders
• Customer service focus
• Strong attention to detail and excellent organisational skills
• Proactive and self-directed, able to work under pressure and meet deadlines
• Strong influencing and problem-solving skills
• Proven ability to build and maintain strong internal and external working relationships