Assistant Manager

• Oversee and manage day-to-day operational activities to ensure smooth and efficient business operations.
• Foster a productive, results-driven, and positive working environment for team members.
• Identify and resolve operational issues promptly to minimize disruptions.
• Drive operational excellence while ensuring high standards of customer service are consistently met.
• Train and guide the operations team on best practices, company policies, and service excellence standards.
• Develop, implement, and maintain standard operating procedures and staff guidelines.
• Plan manpower requirements, assign duties, and manage staff schedules for new and ongoing projects.
• Coordinate routine maintenance and repairs of equipment to ensure operational readiness.
• Ensure the facility is clean, safe, and well-organized at all times.
• Monitor operational performance and support the execution of promotional activities.
• Review current operational processes and recommend improvements to enhance efficiency and effectiveness.
• Prepare and present operational reports to management as required.

Requirement:

• Diploma or Degree in Business, Operations, or related field
• 3-5 years of operations experience, with supervisory exposure
• Strong leadership, communication, and problem-solving skills
• Customer-focused with a commitment to service excellence
• Good organizational and multitasking abilities
• Proficient in Microsoft Office and basic reporting
• Knowledge of SOPs, operations processes, and safety standards
• Able to work in a fast-paced and dynamic environment