Assistant Manager

Role:

Oversee daily operations, supervising staff, ensuring quality patient care, and maintaining efficient administrative workflows. A liaison between staff, providers, and management.

Responsibilities:

. Oversee the day-to-day clinic operations.

. Supervise and support clinical and administrative staff.

. Help coordinate staff schedules to ensure appropriate coverage.

. Monitor patient flow and clinic efficiency, making real-time adjustments as needed.

. Address staff performance issues and resolve conflicts in a timely manner.

. Provide leadership to clinical and administrative teams in the absence or support of the Clinic Manager.

. Assist with onboarding and training new staff.

. Promote high levels of customer service and patient satisfaction.

. Address patient inquiries, complaints, or service issues quickly and professionally.

. Ensure front desk and clinical support functions are operating efficiently.

. Ensure documentation and recordkeeping are accurate and up to date.

. Help maintain compliance with healthcare regulations and clinic policies.

. Monitor supply usage and inventory levels assist in purchasing.

. Help implement new policies and procedures and ensure staff compliance.

. Assist doctors with treatments when needed, ensuring cleanliness and efficiency whenever required.

. Prepare treatment rooms and equipment for aesthetic procedures (e.g., facials, laser treatments, injectables) whenever required.

. Any adhoc assignments delegated by the reporting manager/doctors.