Job Summary
We are seeking a proactive and enthusiastic Assistant Manager to support the workforce upskilling of RWS. This role is ideal for someone passionate about learning and development, with strong organizational skills and a keen interest in learning methodologies.
The successful candidate will play a key role in collaborating with internal stakeholders to ensure learning initiatives alignment with business goals. This is a great opportunity to contribute lifelong learning culture in RWS.
Key Responsibilities
- Work with the team to develop and implement innovative and new workforce development initiatives/interventions in support of workforce transformation
- Work closely with internal stakeholders to conduct training needs analysis
- Curate suite of learning solutions to meet training needs
- Source and liaise with external training vendors for effective training delivery
- Develop and conduct in-house training programmes including orientation for new team members
- Plan and manage pre-course, during course and post-course administration responsibilities to ensure smooth implementation and conduct of in-house and external training programmes
- Administer and manage RWS Academy Scholarship twice a year, including Work Study Programme with Institutes of Higher Learning
- Manage government grant applications related to training and productivity and liaise with the various government agencies
- Support and resolve learner related issues and feedback to ensure a positive learning experience for the learners
- Maintain HR learning management system access controls and conduct system training to ensure smooth system support for learners and accuracy in training records
- Collate, track and generate data/ information/ statistics for regular reports
- Work closely with team members to review internal workflows and recommend and implement improvements measures to streamline operations.
- Other Human Capital Projects such as maintenance of updated web portal as well as any other cross-functional improvement projects.
Required Qualifications
- Bachelor's Degree with minimum 4-6 years relevant working experience.
- Candidates with WSQ Advanced Certificate in Learning and Performance (ACLP) will have an advantage.
Required Skills
- A team player with good communication and presentation skills, is creative, self-driven and independent.
- Possess strong planning, systems-thinking, project management and process analytical skill
- Resourceful and able to thrive in a fast-paced and dynamic result-driven environment.
