Assistant Manager, Corporate Communications

The Assistant Manager, Corporate Communications supports the developing and implementing strategic corporate communications initiatives that strengthen the organisation's brand, reputation, and stakeholder engagement. This role reports to the Head of Corporate Communications, and manages key departmental projects, priorities and channels across internal and external communications, corporate publications, digital platforms, content development, brand management and assigned service portfolios.

Key Responsibilities

1. Corporate Communications Strategy and Brand Management

• Support the Head of Communications in developing and implementing department's plans and initiatives aligned with the organisation's strategic priorities.

• Advise internal stakeholders on the appropriate application of corporate messaging and brand guidelines.

• Ensure consistency in corporate messaging, branding, and visual identity across all communication channels and materials.

• Support communication initiatives that enhance organisational reputation, stakeholder engagement, and public awareness.

2. Corporate Publications

• Lead the planning, development, production, and distribution of the organisation's Annual Report.

• Ensure all publications accurately represent the organisation's achievements, impact, and corporate identity.

• Support the production of other corporate publications and materials as required

3. Website Management and Digital Communications

• Manage and maintain the organisation's website to ensure content accuracy, relevance, accessibility, and alignment with branding guidelines.

• Work closely with stakeholders to develop and publish website content that supports organisational objectives and service promotion.

• Lead the planning and implementation of the organisation's website refresh and enhancement project for FY27/28.

• Monitor website performance and user engagement, identifying opportunities for continuous improvement.

• Support content planning across relevant digital and social communication channels.

4. Videography and Content Development

• Coordinate multimedia projects from concept and scripting through production, approval and publication.

• Undertake basic photography, videography or video editing where appropriate, and work with external production partners for more complex requirements.

• Maintain appropriate standards relating to brand, consent, confidentiality and quality for multimedia content.

• Provide videography planning, production, and editing support for corporate communication initiatives and organisational campaigns.

5. Internal Communications

• Develop and implement internal communication initiatives that promote employee engagement, organisational alignment, and information sharing.

• Create engaging communication content across various internal platforms and channels.

6. Service Support

• Provide communications support to assigned services or departments.

• Develop communication materials, presentations, speeches, marketing collaterals, and publicity content to support service initiatives and programmes, and campaigns when required

7. Corporate Planning and Coordination

• Maintain the Corporate Communications Calendar to coordinate key campaigns, publications, events and content milestones.

• Work with departments to identify upcoming communications requirements and manage competing timelines and priorities.

8. Additional Duties

• Perform any other duties assigned by the Head of Department or Senior Management.

• Support the Head of Department in strategic projects or when required

• Contribute to the continuous improvement of corporate communications processes, systems, and capabilities.

• Provide guidance to junior team members, interns or vendors on assigned projects where applicable.

Qualifications

• Degree in Communications, Corporate Communications, Public Relations, Marketing, Mass Communication, Journalism, Digital Media, or a related discipline.

• Minimum 5 years of relevant experience in corporate communications, public relations, marketing communications, or a related field

• Strong writing, editing, and storytelling skills with the ability to develop content for diverse audiences and communication channels.

• Experience managing corporate websites, digital platforms, and social media channels.

• Experience in publication management, including annual reports, corporate reports, and other publications.

• Knowledge of video production, videography, and content creation will be an advantage.

• Previous experience in fundraising or volunteer management will be an advantage

• Strong project management and communications skills with demonstrated ability to multi task

• Proficiency in Microsoft Office and familiarity with relevant content management, digital communication and creative tools