SUMMARY OF DEPARTMENT:
Business Office leads Consumer Distribution in performance management, strategy and business planning, provides insights and analytics to enable data-driven decisions, on top of running distribution-wide initiatives such as cross sell and leads management program, and driving new and differentiate initiatives to enable growth.
ABOUT THE ROLE:
The role sits within the strategic and business planning pillar for Business Office, and supports consumer distribution strategies and key priorities by planning, coordinating and executing change strategies and act as a bridge between leadership, stakeholders across various functions to ensure a smooth implementation of the plans.
KEY RESPONSIBILITIES INCLUDE:
Strategic Planning & Business Analysis
- Support the development of strategic initiatives for Consumer Distribution, including channel expansion, productivity goals, and channel strategies
- Support the development of change management plans and project timelines for the setting up of a new channel
- Conduct market, competitor, and regulatory analysis to support compensation design for the setting up of new channel
Stakeholder Engagement
- Identify and engage key stakeholders for the various activities such as due diligence checks, legal documentations, business case, etc., to secure alignment
- Collaborate with stakeholders across departments, including Finance, Legal, Compliance, Risk, Actuarial, and Distribution Middle Office.
- Facilitate discussions and briefing updates
Communications
- Support the preparation of presentation decks for business cases and strategic recommendations to facilitate decision-making by leadership
- Support the preparation of materials to be shared with potential partners
Project Coordination
- Partner with key stakeholders from each department to ensure that the project tasks are completed in accordance with the overall project timelines
- Monitor and report project risks, and implement mitigation plans
- Track progress and provide project updates to leadership
- Maintain documentation such as task trackers and presentation decks shared with potential partners
- REQUIREMENTS:
- At least 4 to 5 years of experience in business transformation, or project management; insurance or financial services preferred.
- Understanding of insurance distribution models and key performance drivers.
- Strong interpersonal skills and ability to influence stakeholders
- Strong communication skills (written and verbal)
- Ability to manage multiple priorities
- Analytical and problem-solving skills
