Job Description
About Us
Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.
SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg
Why Join Us
At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.
Key Responsibilities
- Oversee and coordinate the scheduling and execution of apron training programmes to ensure efficient delivery and optimal resource utilisation.
- Study and introduce appropriate learning technologies and systems, including e-learning as well as learning management systems.
- Identify competency gaps and refine learning processes to improve the effectiveness of Ground Support Equipment (GSE) and ground operations training.
- Review, update, and enhance training materials and curriculums, to maintain relevance, consistency, and effectiveness.
- Perform learning needs analysis for trainees for the design of courses, OJT and instructional materials.
- Drive digitalization initiatives within training, including the development and implementation of digital platforms and dashboards to improve visibility, tracking, and data-driven decision-making.
- Engage and coordinate with internal and external stakeholders to deliver training solutions, ensuring project requirements, timelines, and quality standards are met.
- Ensure training processes and systems comply with workplace health, safety, and Quality Management System (QMS) requirements.
Key Requirements
- Degree with at least 3 years of working experience, preferably in training management role.
- Team player able to work independently with excellent problem-solving, interpersonal, coaching, instructional, analytical and writing skills.
- Expertise in learning pedagogy, learning needs analysis and training delivery.
- Relevant learning delivery, design, and assessment certifications are advantageous.
