Assistant Executive

This role will provide administrative and operational support to ensure the smooth admission and discharge of clients.

Location: Vanguard Care Home (Woodlands)

Client & NOK Engagement Related Scope

• Attend team meetings to discuss and follow up on administrative care referrals for clients where necessary.

• Liaise with external organisations that provide services to meet clients and their families needs, and refer them to community support organisations if necessary.

• Assist Social Worker to follow up with clients and family members who requires financial assistance.

Administration / Operation

• Participate as part of the administration team to conduct client's pre-admission, admission and discharge.

• Conduct intake assessment including basic financial counselling and service agreement.

• Establish and confirm source of social facts shown in the social background of all new clients.

• Support Medifund administration and applications in collaborations with Finance and Social Woker.

• Support and work closely with Finance to manage arrears.

• Provide day to day coordination roles and duties between NOKs and Centre.

• Maintain and upkeep administrative documentation of all clients including filing, tracking and updating where necessary.

• Maintain and upkeep Centre's databases

• Manage and update data into relevant system such as BRIGHT, ILTC and NMTS, InterRai etc. .

• Any other duties as assigned by the Reporting Manager/Supervisor

Requirements:

• Diploma in relevant field

• Demonstrate initiatives to identify, plan, develop and implement resourcefulness to find solutions to missing gaps in work processes and mutually benefits stakeholders.

• Good communications and people engagement skills

• Good organisation ability

• Ability to multi-task and eye for details.

Years of Experience Required:

• Candidates without experience are welcome to apply.

• At least 1 to 3 years of relevant healthcare industry experience.