Company Overview
C-Pak is a dynamic company founded in Singapore in 1991, specializing in designing and producing tape & reel products, matrix trays, injection molded plastics, and compounded resins for electronic devices, with manufacturing in Singapore, Malaysia, China, Philippines and US.
Job Summary
Support quality management by monitoring ISO 9001 and ISO 14001 systems, conducting product inspections, managing documentation, and contributing to problem-solving and continuous improvement initiatives.
Responsibilities
- Monitor and maintain quality management systems aligned with ISO 9001 and ISO 14001 standards to ensure compliance and effectiveness
- Track, control, and organize both digital and physical documents to maintain accessibility and adherence to business standards
- Conduct product inspections and tests to verify compliance with quality standards and specifications
- Update and maintain engineering databases and documentation to provide accurate and comprehensive records for analysis
- Participate in problem-solving and continuous improvement activities using methods such as 8D, 5-Why, and FMEA to enhance quality processes
- Assist in investigating and resolving customer complaints to improve customer satisfaction
- Perform additional tasks and responsibilities as assigned by the supervisor to support quality objectives
Preferred competencies and qualifications
- Diploma in chemical, mechanical, industrial, or manufacturing engineering, or equivalent
- Proficiency in Microsoft Office applications (Excel, Word, Outlook) to support data analysis and reporting
- Familiarity with quality tools and standards to contribute effectively to quality assurance activities
