Assistant Customer Service Officer

Company Overview / Employee Value Proposition

GUOCOLAND PROPERTY MANAGEMENT PTE. LTD.

Job Summary

Assist the existing Customer Service Executive by coordinating schedules with residents and contractors to ensure timely attendance and monitor work progress effectively.

Responsibilities

• Coordinate appointment schedules between residents and contractors to ensure timely service delivery
• Supervise contractors during unit appointments to maintain service quality and compliance
• Communicate clearly with residents and contractors to resolve scheduling and service issues
• Will be required to work on alternate Saturdays

Preferred competencies and qualifications

• O level or equivalent qualification
• Strong communication skills demonstrated through effective coordination and supervision