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Helius Technologies Pte Ltd

Ariba Procurement Manager

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5-8 Years
SGD 5,000 - 5,500 per month

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Job Description

Accountable for the followings, by working with the larger supporting ecosystem such as the Procurement Ariba Taskforce & Ariba Champions, Procurement Supplier/Catalog Enablement Managers / Static Data Administrators, ERP IT, Corporate IT, Vendors (IBM & SAP), Ariba System etc. By leveraging the above mentioned, with or without direct supervisory responsibilities over the staff under this ecosystem - to act as Project Manager and ensure timely and appropriate escalations / call for supports to Procurement Core team / Deputy Director of Ariba Taskforce, Director of Procurement Operations and/ or CPO, as and when necessary.

Project Management

  • Besides the various project management tracking already performed by System Integrator (i.e., IBM) and /or Principle Vendor (i.e., SAP), when necessary, to drive outcomes, project manage and ensure regular progress updates to Procurement stakeholders (i.e., Procurement Core team and/or the wider Procurement department)

Business as Usual / Keep the Lights On (KTLO) Management

  • Ensure regular KTLO / service management review are conducted, with participation from all teams across the KTLO ecosystem (i.e., ERP IT, ALPS CIO Office, CTC L1 helpdesk, Service Ops, IBM, Procurement Ariba Taskforce etc).
  • Bring to management attention on incidents that fail to meet pre-defined Service Level Agreement. Review and challenge repeated incidents - and to drive the above-mentioned teams to proactive improve KTLO services by advocating the need to continually drive service management excellence.
  • Ensure regular and timely engagement with Ariba Business and Procurement Champions - keep this group of users (advanced) up to date with the latest changes to Ariba.
  • Collate, design and publish regular updates to the wider Procurement department, keeping the group aware of all ongoing incidents / system bugs that impact their daily operations on Ariba, latest changes to process and system enhancements etc.

System Enhancement

  • Design, implement and manage eProcurement system enhancement feedback channels (such as input from KTLO Incident tickets & enhancement feedback from users).
  • Collate, track and periodically review feedbacks with larger Procurement Ariba Taskforce. Propose enhancements for potential Change Control Request submission to System Owner.

Process Ownership

  • Work with relevant Ariba Taskforce member(s) to continuously identify and streamline processes, shorten purchase operations lifecycle (without sacrificing governance).
  • Ensure that responsible Procurement Ariba Taskforce member(s) update Ariba process workflows and user guides.
  • Maintain and if necessary, update Ariba user onboarding and offboarding process, working with the relevant teams (eg. Corporate IT, HCM, CTC Ariba Access Management team)

Knowledge Management

  • Be the overall owner of all Ariba related knowledge / contents of various forms (documents, flowcharts, meeting records / videos etc) residing on shared repositories - Procurement SharePoint & internal TEAMS site, Procurement Intranet etc, by ensuring the respective documents owners review / update their files periodically, if applicable.
  • Advocate of document version control - and if necessary, identify and implement folder / file level restrictions.

Systems Static Data Management

  • Work with Ariba Taskforce and Ariba Supplier/Catalog Enablement Mangers / Static Data Administrators to design and maintain the process necessary for static data to be maintained / updated across Ariba and SAP ECC - for the purpose of (1) enabling Catalogs purchases, (2) maintaining static data for change of catalog items / introduction of new catalog items, and if necessary (3) updating of department HOD changes to ensure accurate approval routing.

Reporting

  • Support Procurement Data Taskforce & Business Office in co-designing / providing necessary Ariba custom reports, work with IBM and SAP if necessary for any ad-hoc / non out-of-the-box reporting needs.

Other requirements:

  • Support other tasks as assigned by Procurement Leadership as needed.
  • Keep abreast of relevant changes that would impact usage / configuration on eProcurement and associated components of SAP ECC system (e.g., companywide changes such as organization changes; Procurement departmental changes such as people; policy, processes updates).
  • Stay up to date with the eProcurement system enhancements plan by mean of active engagement with ALPS CIO Office and pre-empt impact (both positive & negative) to users - intervene early and ensure requirement and / or concerns are communicated to CIO Office.

Date Posted: 24/01/2025

Job ID: 104750509

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About Company

Helius Technologies is a global consulting and IT services company headquartered in Singapore. Our focus is on delivering consulting and staffing solutions spanning augmentation to managed services.

Established in 2006, Helius has partnered and supported leading companies across diverse industries including Banking and Financial Services, Manufacturing, Logistics and Healthcare.

Our objective is to be a solutions partner for our customers by focusing on their needs, leveraging our strong resource team, being flexible in our approach, and using proven processes. Over the years we have established our clientele and a significant pool of resources and facilities. We continue to grow rapidly as a company with strong management, technical and financial resources and unwavering commitment to serve our clients.

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Last Updated: 28-09-2025 02:55:34 PM
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