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Job Responsibilities:
Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request
Collect customers feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities
Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit
Hands-on technical support to customers, documenting problems, and suggesting solutions
Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems
Requirements:
Degree in Engineering (Electronics) or equivalent
5 years of technical customer support experience in semiconductor industry
Field experience or hands-on practice or knowledge of multi-disciplinary system design and development
Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable
Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing
Masters/ Post Graduate, Diploma, Bachelors/ Degree, ITC/NTC/Vocational
Role:Tech/Engg - Manager
Industry:Consulting, Management Consulting
Function:Manufacturing/Engineering/R&D
Job Type:Permanent Job
Date Posted: 03/01/2025
Job ID: 104105325
Dynamic Human Capital Pte Ltd (DHC) connects talents to earnest employers who are serious about taking steps to grow together. Working closely with esteemed organizations, we unearth potential gems for each client’s recruitment needs.
Our experience and specialization take us through scores of potential human resources that could be that instrumental player in your organization. As strategic advisors, our goal is to suss out the right personnel to be the right fit in diverse industries.
We pride ourselves with a seamless approach to facilitate the pursuit of individuals who are serious about their career.
EA Licence: 12C6253
