To understand customer needs, challenges and goals related to automation products.
Design, develop and implement technical solutions to meet customer requirements.
Provides pre-sales and post-sales technical support to customer including troubleshooting, resolving technical issues and answering product-related questions.
Prepare technical proposal and product demonstration.
Create technical documentation and training materials.
Project management and programming on automation products.
Skills
A good foundation in relevant technical fields, such as software development, electrical engineering, or mechanical engineering and a strong keen interest in automation.
Ability to communicate and manage projects effectively, including planning, execution, and monitoring.
Ability to adapt and develop PLC and HMI program to customer's requirements and technologies.
Resourceful, organized and maintain good documentation with good interpersonal communication skills.
Able to be independent and self-driven to analyse and troubleshoot problems, identify root causes, and develop effective solutions.
