The Application Engineer combines technical expertise and domain knowledge to support sales, deliver solutions, and drive successful projects. Acting as a product expert in safety and controllers, the role involves customer engagement, applications consulting, project support, demos, and pilots for new business opportunities.
Technical Support
- Design and implement safety and PLC solutions across industrial applications.
- Provide training, technical support, and troubleshooting (HW/SW) for partners, customers, and internal teams.
- Lead implementation projects, coordinate with vendors and internal teams, and ensure timely resolution of issues.
- Develop system solutions, proposals, bid responses, and technical presentations.
- Support solution integration through site visits, requirement specifications, documentation, and testing plans.Drive innovation by developing proofs-of-concept/prototypes using Omron products.
- Continuously acquire knowledge in industrial automation to enhance solutions.
Sales Support
- Provide technical expertise, presales consultation, and product/project presentations to support deal closures.
- Collaborate with sales teams to map customer requirements and deliver optimized solutions.
- Share insights on competitors products and customer needs with Sales & Marketing.
Requirements:
- Bachelor's degree in software, electronics, or related field, or equivalent work experience
- 0 - 2 years of experience in industrial safety, controllers, or automation systems implementation
- Strong problem-solving skills with hands-on HW/SW capability, including system architecture, firmware, drivers, OS, and applications
- Ability to interpret engineering diagrams, troubleshoot electrical/production issues, and communicate effectively with technical and non-technical stakeholders
- Fluency in English (written & verbal) willingness to travel 15-30%
- Technical certifications/licensing preferred knowledge of machine learning/AI a plus
