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Analyst, Trade Finance Group - Document Management/Transaction Processing 1 1

SMBC Group
Fresher
Singapore
  • Posted a day ago
  • Be among the first 10 applicants

Job Description

Key Responsibilities

  • Supporting efficient execution of offshored processes, adhering to service level agreements, and quality standards:
  • Managing application forms and/or documents reception activities for all offshored products
    • Supporting the robust transaction monitoring and reconciliation mechanism where adherence to service levels is key.
    • Collaborate with offshore teams and internal stakeholders.
    • Support in operational incidents tracking to enable prompt resolution to issues faced.
    • Strong awareness on policies and procedures for trade products
    • Proactively manage business continuity and operational resiliency
    • Identify risks associated with offshored processes and escalate for further investigation.
    • Participate in periodic service / process agreement reviews.
  • Managing and mitigating risks associated with documents handling:
    • Adhere to internal controls of offshored processes.
    • Ensure offshored processes are compliant with regulatory frameworks.
    • Participate in department's risk assessment activities.
    • Manage documents handling and control activities in a timely and efficient manner.
    • Support internal/external/regulatory audits in a timely and efficient manner.
    • Identify processes improvements to align with new regulatory requirements and/or changes to the internal risk control framework.
    • Adhere to matters on AML and compliance.
    • Identify key risks associated with operational incidents; initiate fixing root causes to reduce incidents over time.
  • Initiate ideas towards digitization/paperless processing.
  • Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:
    • Coordinate communication between Shared Service Centre and relevant stakeholders to efficiently address customer queries.
    • Adhere to framework designed to monitor customer service standards and initiate continuous improvements.
Requirements:

  • Meticulous focus on accuracy to ensure error-free processing of financial transactions and documentation handling.
  • Proactive self-starter with the ability to manage multiple tasks and meet deadlines in a fast-paced environment without compromising accuracy or quality.
  • Efficiently managing time and priorities to meet deadlines for processing various banking activities.
  • Demonstrate strong focus on handling documents. Ability to identify and address issues related to transaction processing promptly and effectively.
  • Exhibit a strong and thorough understanding of trade transactions control and administration.
  • Possess strong analytical and problem-solving skills, attention to detail.
  • Effective communication and interpersonal skills (written and verbal) with both internal teams and external clients to resolve transaction-related queries and discrepancies.
  • Proficiency in Microsoft Office Suite.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Finance
Employment Type:
Full time

About Company

Job ID: 152092111

Last Updated: 07-08-2026 06:51:21 PM
Homejobs in SingaporeAnalyst, Trade Finance Group - Document Management/Transaction Processing 1 1

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