Administrator (full-time)

Company Overview / Employee Value Proposition

Skillmaster Training Centre Pte Ltd was founded on January 2003. With 15 years experiences in the training industry, we've grown from a small humble training centre to a reputable Approved Training Organisation. Our focus is creating value beneficial to both the client's company and their workers when delivering any form of service(s). All workers attending the course(s) would be trained in accordance to national standards in the WSQ systems set by Singapore Workforce Development Agency (now transited to form Workforce Singapore). We continuously upgraded our facilities and courses so as to provide superior and conducive learning materials and environment to our trainees, thereby providing better services levels to our customers. Currently, we have our own training premises with internal and external trainers conducting trainings in our facilities, as well as on-sites training.

Job Summary

We are a training centre and will receive customers and/or trainees on a regular basis. The candidate will be the first person our customer and trainees see and hear when they come into our centre.

Responsibilities

• Answer phone calls and respond clearly to customer and trainee queries to provide timely information
• Greet and assist walk-in customers with their inquiries and administrative needs to ensure a positive first impression
• Register trainees and process training documents accurately using the Training Management System (TMS) to support smooth course administration
• Prepare and file training administrative paperwork and upload required materials to government portals such as TPGateway to maintain compliance
• Generate invoices and maintain organized records using the TMS to support financial and administrative tracking
• Use basic computer skills to perform data entry and document processing efficiently
• Perform other ad hoc administrative tasks as assigned to support daily operations