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Singapore Management University

Administrative Executive (10-month contract), OAFA

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  • Posted 8 hours ago
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Job Description

Job Description

  • This position is forOffice of Admissions andFinancial Assistance (OAFA).
  • Award Administration, Engagement & System Support
    • Administer student awards by tracking nominations, scheduling interviews, preparing approval documents, and ensuring accurate record-keeping.
    • Manage applications via ISIS, verify supporting documents, and provide timely updates to students.
    • Liaise with school administrators and faculty for clarifications and notify students of award outcomes.
    • Coordinate with the stewardship team to ensure award criteria and selection guidelines align with donor intentions and university policies.
    • Monitor key dates such as nomination periods and selection deadlines.
    • Maintain and update award management systems and workflows, providing feedback to improve usability and efficiency.
    • Ensure all award processes comply with university guidelines and donor requirements.
  • Procurement, Event Logistics & Operational Support
    • Coordinate student award trophies, including reviewing vendor artwork and obtaining supervisor confirmation.
    • Support event logistics by coordinating the administration of trophies with the university's event team for award-related functions.
    • Perform other related tasks assigned by supervisors to support team operations, including assisting with projects, cross-functional initiatives, and adapting to evolving departmental needs.
    • Provide support for financial aid schemes as needed, including:
      • Work Study Grants
      • Emergency Grants
      • MOE Study Loan
      • MOE Overseas Student Programme Loan
      • Tuition Grant Subsidy Extension
      • Scholarships
      • HOMES (Government Bursary)
      • Touch Points (Mailbox, Phone enquiries, and Walk-ins)
  • Other duties as assigned.

Qualifications

  • Diploma or Degree in Business Administration, Accounting, Information Systems, or a related field.
  • Prior experience in administrative, finance, or student services roles is an advantage.
  • Assist in managing applications submitted through the university's online student portal, including verifying completeness and accuracy of supporting documents.
  • Basic understanding of financial or IT processes relevant to award administration is beneficial.
  • Knowledge
    • Understanding of administrative and financial workflows.
    • Familiarity with university policies and donor requirements related to student awards (preferred but not required).
    • Basic knowledge of procurement procedures and event coordination.
  • Skills
    • Proficiency in Microsoft Office (Excel, Word, Outlook).
    • Strong administrative and organisational skills.
    • Effective written and verbal communication.
    • Ability to manage multiple tasks and meet deadlines.
    • Attention to detail in reviewing documents and maintaining records.
  • .Competency
    • Team-oriented with good interpersonal skills.
    • Customer service mindset when interacting with students and stakeholders.
    • Adaptability to changing processes and systems.
    • Integrity and discretion in handling confidential information.

  • This position is forOffice of Admissions andFinancial Assistance (OAFA).
  • Award Administration, Engagement & System Support
    • Administer student awards by tracking nominations, scheduling interviews, preparing approval documents, and ensuring accurate record-keeping.
    • Manage applications via ISIS, verify supporting documents, and provide timely updates to students.
    • Liaise with school administrators and faculty for clarifications and notify students of award outcomes.
    • Coordinate with the stewardship team to ensure award criteria and selection guidelines align with donor intentions and university policies.
    • Monitor key dates such as nomination periods and selection deadlines.
    • Maintain and update award management systems and workflows, providing feedback to improve usability and efficiency.
    • Ensure all award processes comply with university guidelines and donor requirements.
  • Procurement, Event Logistics & Operational Support
    • Coordinate student award trophies, including reviewing vendor artwork and obtaining supervisor confirmation.
    • Support event logistics by coordinating the administration of trophies with the university's event team for award-related functions.
    • Perform other related tasks assigned by supervisors to support team operations, including assisting with projects, cross-functional initiatives, and adapting to evolving departmental needs.
    • Provide support for financial aid schemes as needed, including:
      • Work Study Grants
      • Emergency Grants
      • MOE Study Loan
      • MOE Overseas Student Programme Loan
      • Tuition Grant Subsidy Extension
      • Scholarships
      • HOMES (Government Bursary)
      • Touch Points (Mailbox, Phone enquiries, and Walk-ins)
  • Other duties as assigned.

Diploma

More Info

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About Company

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job ID: 146528437

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