Admin Executive, Social Services

• Oversee and manage administrative support functions for Social Services to ensure smooth daily operations.
• Coordinate and facilitate the MOH Portable Subsidy admission process, ensuring compliance with regulatory requirements.
• Prepare, review, and verify bills, contracts, and administrative documents with a high level of accuracy.
• Monitor and track National Means Testing outcomes for subsidy residents, providing timely updates to relevant stakeholders.
• Supervise and ensure completeness of document collection for financial assistance applications.
• Draft and finalize social memos for outpatient financial assistance cases.
• Manage and resolve phone/email inquiries on social service matters, escalating complex cases when necessary.
• Maintain and update records, databases, and tracking systems for subsidies and Medifund claims, ensuring data integrity and confidentiality.
• Support process improvements by identifying gaps in administrative workflows and recommending enhancements.
• Collaborate with internal and external stakeholders to ensure efficient handling of subsidy and financial assistance processes.

Requirements:

• Diploma/ Degree in Business Administration or any equivalent qualification
• Proficient in MS Office applications
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines efficiently
• Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team and engage diverse stakeholders