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Roles& Responsibilities
Assist in daily administrative works
Handling Phone calls for customers processes
Attend each call with care and provide quality response
Understand/ Identify customers requirements
Taking Message and handling of e-mails
Handling customer's feedbacks and complaints
Regular follow-up with customers complaints, feedbacks, disputes and dispositions from technician team to ensure client satisfaction
Filing and Data Entry
Able to multi-task and work in a fast pace and high pressure environment
Minimum GCE N Level
Possess good communication skills and positive attitude
Computer literate knowledge in Microsoft applications a must and have a basic accounting knowledge
English& Chinese speaking (liaise with Chinese speaking customer /sub-contractors)
Training will be provided
Able to commit to 5.5 days work week in AMK Area
Able start work immediately
Interested applicants, please email full resume with expected salary to :
[Confidential Information]
Job ID: 145584117