About Flo Energy
Hi, we are Flo! We are on a mission to switch as many people and businesses as possible to affordable, renewable solutions.
We began in a small shophouse in Singapore and have grown rapidly ever since, expanding into Australia with even bigger plans ahead.
Unlike other retailers, we have built our own best-in-class energy platform entirely in-house. Designed specifically for the sector, it automates complex processes and keeps costs down, letting us offer genuinely affordable products to our customers.
Behind Flo is a diverse team of passionate engineers, data scientists, operators, and energy experts. We come from different backgrounds, but we are united by the shared goal of creating a more sustainable future. If you want to make an impact and help accelerate the renewable energy transition, we would love to meet you.
Find out more about us on https://floenergy.sg/business
About The Role
We are looking for an
Accounts Executive to support our Accounts Receivable work in the Business Operations team.
What You'll Do
- Working closely with Operations and the Finance team, and other teams (where applicable), to ensure smooth customer service delivery in arrears management for Tenant Management Services
- Generate and analyse aging reports to monitor outstanding debts and prioritize collection activities effectively.
- Issuing reminders to customers for other lines of business and customer segments to ensure overdue amounts are paid promptly, preventing degradation of accounts receivables
- Liaise with legal counsel or external collection agencies when required for debt recovery, ensuring documentation and procedures are in place for escalation.
- Maintain and update customer records, including contact details, payment terms, and notes from collection activities, ensuring data accuracy and compliance with internal controls.
- Flag and alert management for any exceptional and problematic customers and perform appropriate actions (which include collection strategies) to minimise bad debts
- Contribute to process improvements for collections and arrears management
- Support Finance Ops in identifying unidentified cash receipts
- Support the Treasury function in estimating cash collections for outstanding balances
You Will Be a Good Candidate If You
- Have a Diploma/Professional Certificate in Accounting or related function
- Have at least 2-5 years(s) of working experience with customer collections
- Are proficient in Microsoft Office Excel
- Are fluent in written and spoken English
- Have good communication and interpersonal skills
- Have excellent time management capability
Extra Points If You
- Have worked with Microsoft Business Central
- Are tech-savvy
