Account Manager

Responsibilities:

• Drive growth in Government, Educational and Healthcare or Enterprise sectors.
• Grow incremental and new sales from greenfield accounts while simultaneously reducing customer turnover.
• Implement strategic sales plan that expands company's customer base and ensure its strong presence.
• Provide accurate and realistic forecasting and expenses reports.
• Maintain daily/weekly/monthly metrics, develop sales pipeline, successfully manage opportunities to close and ensure quota is met consistently.
• Able to work on tenders/RFQ independently.
• Develop trusted advisor relationships with key stakeholders, executive sponsors and other business buying personas within your account base.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Ensure timely and successful delivery of solutions according to customer needs and objectives.
• Assist with high severity requests or issue escalations as needed.

Requirements:

• Diploma/Bachelor's Degree/Post Graduate or equivalent.
• Minimum 5 years of related experience, including Network and Cybersecurity solutions.
• Preferably with industry-related sales experience in Government, Education and Healthcare or Enterprise sectors.
• Proven track records of sales and account management.
• Experience in development and execution of major accounts, delivering client-focused solutions based on customer needs would be an added advantage.
• Experience in handling high volume sales or bulk tender.
• Strong business acumen and results-oriented.
• Strong presentation, sales, negotiation and influencing skills.
• Excellent written and verbal presentation and communication skills.
• Proven ability to manage multiple projects while paying strict attention to detail.
• Prior experience in direct end-user/customer engagement rather than channel or distribution will be advantageous.
• Fresh graduates with relevant domain knowledge may be considered as well.