Account Manager, Korea

Job Title: Account Manager, Korea

Years of Experience: 5 Years

Contract Duration: 7 months contract (Parental Leave cover)

Language Required: Korea (Native)

Role: Onsite role

Interview rounds: 2 Rounds

Overview The Account Management team is a sales team and part of Small and Medium Business Group. The team is focused on enabling businesses to grow by connecting them to customers across platforms using advertising solutions. Account Managers are directly responsible for driving revenue, building relationships, and helping clients grow their own business results on through client-centric consultation, education, and support. Ideal candidates will have experience in pipeline management, ability to drive marketing strategy coupled with a willingness to roll up their sleeves and execute their sales tactics. Success in this position requires exceptional consultative sales, coaching, and client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others to achieve results.

Responsibilities

● Drive revenue growth for our organization and the businesses we support

● Be an expert in solutions for businesses of all sizes and tailor recommendations strategically to suit varying client needs

● Improve performance of our clients marketing spending in a client-centric manner

● Align clients KPIs with solutions to drive incremental value

● Grow revenue, educate, and lead strategic conversations with businesses of all size and complexities

● Effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail

● Become an expert in solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs

● Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Qualifications

● 5+ years of experience in performance marketing, digital marketing/agency, consulting or related account management roles

● Fluency in English and Korean is required as this role will collaborate with stakeholders internally and externally whose usual business language is English and Korean

● Strong problem solving and quantitative analytical skills

● Ability to influence and build effective relationships with clients at various levels

● Knowledge of the media landscape of Korea and digital media is a bonus

Top 3 non-negotiable skills:

● English and Korean language proficiency

● External facing experience - managing multiple clients/ advertisers

Strong stakeholders mgt experience - need someone who has worked in similar complex/matrix environment