Job Description
ABOUT HOWDEN
Howden is a leading global insurance intermediary group, built on employee ownership. Founded in 1994, it delivers insurance, reinsurance and underwriting services for clients ranging from private individuals to the world's largest multinationals.
The Group operates in 57 countries across Europe, the USA and Latin America, the Middle East, Asia Pacific and Africa, with 25,000 people managing over $54 billion in premiums for clients.
Further information is available at www.howdengroup.com and www.howdengroupholdings.com.
THE ROLE:
Acts as a liaison between clients and /or producing brokers and placing brokers to ensure new business, renewal and mid-term requirements are fully understood and best met through the provision of suitable covers, appropriate pricing and efficient servicing.
WHAT YOU WILL DO:
Administration Assistance to Brokers
- Provide day-to-day administration support to Brokers in Singapore as required.
- Ensure that all relevant files & documentation are submitted in an accurate and timely fashion.
- Ensure full and accurate completion of all soft copy files, and completion of all Global system entries and records.
- Act as primary interface between Broking and other departments, primarily Claims and Finance.
Day To Day Duties
- Interact directly with Clients & Underwriters of the Company as required.
- Provide all assistance necessary in the identification and development of new business opportunities.
- Support broking colleagues with information gathering and the preparation of broking presentations.
Professional Standards
- Assist in the ongoing monitoring of compliance with agreed Company procedures in the Broking Department.
- Assist in the continual improvement and maintenance of service standards, defined in terms of both substance and speed.
- Ongoing assistance in the development of new or existing protocols and procedures.
Other Responsibilities
- Assist in the continual development and improvement of all documentation and communication media.
- Ongoing review, development and improvement of all the above.
- Any other duties assigned by the Company.
KNOWLEDGE AND EXPERIENCE
Essential
- Previous experience within the insurance-related industry
- Understanding of insurance market processes and procedures
- Basic technical knowledge of insurance regulatory requirements applicable to insurance intermediaries
- Ability to conduct market, industry, and client research to identify business opportunities and support client engagement
Client & Commercial Skills
- Ability to build and maintain strong client-focused relationships
- Business development and networking capability
- Ability to identify client needs and articulate suitable insurance solutions
- Strong stakeholder management skills with both internal and external parties
Communication Skills
- Strong written and verbal communication skills
- Ability to prepare professional presentations, proposals, and pitch decks
- Confidence in representing Howden at industry events, webinars, conferences, and client meetings
Organizational Skills
- Strong attention to detail
- Ability to priorities workload effectively
- Ability to work independently and collaboratively in a team environment
- Ability to manage multiple projects and respond appropriately to urgent matters
Technical Skills
- Competent Microsoft Office skills, particularly: Word, Excel, PowerPoint
If you are interested in the above role, please send your Curriculum Vitae with full career details, availability, current and expected salary to us.
(Data collected will be used for recruitment purpose only.)
More Info
Key Skills
Insurance market processes and procedures
Insurance regulatory requirements
Market industry and client research
About Company