Key Account Executive (Printing & Designing) - Central - WCDT

Responsibilities:

• Serve as the primary point of contact for existing clients, ensuring prompt and professional support.
• Achieve individual and team sales targets through effective customer engagement.
• Deliver excellent customer service to maintain high levels of customer satisfaction.
• Build and maintain strong, long-term relationships with clients.
• Handle customer enquiries, feedback, and complaints by providing timely and effective solutions, while following up to ensure satisfactory resolution.
• Manage and follow up on new sales enquiries and leads generated by the Sales Development team.
• Prepare and submit monthly sales forecasts, while monitoring and reporting sales performance.
• Perform other ad-hoc duties and responsibilities assigned by the Sales Division.

Requirements:

• Minimum 2-3 years of relevant experience in account servicing, customer support, or sales administration.
• Able to work independently with minimal supervision while contributing effectively as a team player.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.
• Possess a positive attitude, strong initiative, and excellent time management skills.
• Able to communicate and interact professionally with both internal stakeholders and external customers.

Wecruit Pte Ltd | 20C0270
Tew Jie Wei | R22106822