Role Overview
As an Account Executive, you will play a key role in managing and expanding relationships with our ecosystem partners and institutional clients. You will act as the primary point of contact for assigned accounts, ensuring a high level of client satisfaction, driving partner-led revenue growth, and supporting the seamless delivery of our products and solutions.
Job Responsibilities:
Client & Partner Relationship Management
- Serve as the day-to-day contact for assigned institutional clients and partners.
- Build and maintain strong, long-term relationships through consistent engagement and trust-based collaboration.
- Understand each partner's business objectives and align Cobo's solutions to support their growth.
Revenue Growth & Opportunity Development
- Identify upsell and cross-sell opportunities within existing accounts to achieve business growth targets.
- Collaborate with internal teams (Sales, Product, and Marketing) to support deal execution and post-sale expansion.
- Track and report on key account metrics and performance outcomes.
Partner Enablement & Success Support
- Provide go-to-market resources, marketing materials, and co-branding support for partner initiatives.
- Ensure timely resolution of partner issues by coordinating across internal technical and support teams.
Market Intelligence & Product Feedback
- Monitor market trends, competitor activities, and client feedback to identify growth opportunities.
- Consolidate partner insights and share structured feedback with Product and Business teams to inform future roadmap decisions.
Job Requirements:
- Bachelor's degree in Business, Marketing, Finance, or related field.
- At least 2+ years in account servicing, partner management, or business development, ideally within SaaS, fintech, or cybersecurity.
- Proven success in maintaining client relationships and contributing to revenue growth.
- Strong relationship management, communication, and negotiation skills.
- Ability to manage multiple accounts and stakeholders in a dynamic environment.
- Analytical mindset for identifying opportunities and improving client satisfaction.
- Proficiency with CRM tools (e.g., Salesforce, HubSpot) and presentation tools.
